Shipping & Returns
Shipping Policy
We are currently offering FREE worldwide shipping when order HK$400 or above, no hidden fees.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country (very rarely this happens).
To return your product, Please contact us to give you more informations about the return address ( The return address may vary from one product to another )
Important : You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Return & Refund Policy
Products can be exchange once within 14 days but No Refund.
If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund, return or exchange.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at minervascarf@gmail.com to review your case.